Many people still associate artificial intelligence with younger generations, but that assumption no longer holds true. Today, AI use among seniors is growing by leaps and bounds. It’s not unusual to hear a grandparent asking a smart speaker to play a favorite old song or check tomorrow’s forecast before making plans.
National survey data confirms this shift. More than half of Americans over age 50—about 55%—have used conversational AI, either by speaking to a device or typing questions into an app. Voice assistants such as Alexa and Siri lead the way, with around half of older adults using them in the past year. Text-based chatbots are less widely adopted, but about one-quarter of older adults have experimented with them. Together, these technologies are becoming part of everyday routines.
Understanding AI use among seniors—and where risks may arise—can help families and caregivers offer better guidance.
How Older Adults Are Using AI Right Now
Most older adults who use AI rely on it for straightforward tasks that simplify daily living. Common examples include:
- Setting reminders for medications or appointments
- Asking quick questions about weather, directions, or simple instructions
- Streaming music, audiobooks, or soothing sounds
- Using AI-enabled cameras or doorbells for added peace of mind
Some users go a step further, experimenting with AI to help plan vacations, organize shopping lists, or write short notes. These features can be empowering, particularly for those trying to maintain independence while managing age-related challenges.
The Trust Problem: AI Is Helpful, But Not Always Right
While AI can be convenient, it isn’t always accurate—and that’s where concerns arise. In the survey, 54% of older adults said they trust AI-generated information, while 46% expressed skepticism.
Only about half felt confident they could tell when AI gave incorrect answers. Education level influenced confidence, with those having more schooling more likely to spot errors. Older adults experiencing physical or cognitive health challenges tended to trust AI less overall.
These findings matter because AI may be used for sensitive topics like health concerns, finances, or news. Without careful guidance, an older adult may accept incorrect information simply because it sounds authoritative.
How to Help an Older Loved One Use AI Safely
Supporting safe AI use doesn’t require advanced tech knowledge. A few thoughtful conversations can go a long way.
1. Ask how they’re already using it.
Begin with interest rather than warnings.
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- “What do you usually ask your smart speaker?”
- “Have you found that chatbot helpful for anything?”
Once you understand their habits, you can suggest safer uses and steer them away from relying on AI for high-stakes decisions.
2. Create shared “AI house rules.”
Clear, simple guidelines are effective:
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- Never share personal identifiers like Social Security numbers or bank information
- Don’t follow AI-provided links for banking or account fixes—visit official sites directly
- Use health information as general background only, not medical advice
Approaching these as shared safety practices helps preserve dignity and autonomy.
3. Let AI enhance independence, not replace relationships.
AI can support daily life by:
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- Playing familiar music that sparks positive memories
- Guiding light exercise or stretching
- Reading recipes aloud during cooking
- Offering puzzles or trivia for mental stimulation
Still, human connection remains essential. Framing AI as a tool—not a substitute—keeps expectations realistic.
4. Discuss scams and misleading information openly.
AI can unintentionally reinforce scams by making them sound credible. Remind your loved one:
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- Official-sounding messages aren’t always legitimate
- Requests for money or personal details are warning signs
- Verifying information with someone trusted is always wise
When Caregiving and Technology Overlap
Caregivers already manage many responsibilities, and teaching a new technology can feel like one more challenge. When used thoughtfully, however, AI use among seniors can ease daily burdens by offering reminders, entertainment, and safety support.
At Superior Senior Home Care, our caregivers can also help support the safe use of technology, so life at home feels more manageable and connected. Reach out to us at 805-737-4357 to learn how we support older adults in Nipomo, Arroyo Grande, Santa Maria, and the surrounding areas with highly customized in-home care services.